Site map

An overview of the available content on this site. Keep the pointer still over an item for a few seconds to get its description.

• SFEDI NEWS
  • SFEDI NEWS
    • Centre News
  • New Website Launch
  • Business Improvement Tool for Entrepreneurs (BITE)
  • Press Room
    • E is for Enterprise
    • GoSkills and SFEDI Help Small Businesses Walk Tall
    • GoSkills becomes SFEDI qualified
    • SFEDI and ILM partnership announced
    • Ready, SFEDI LoGO!
    • 2008 Enterprise Support Awards
  • GoSkills becomes SFEDI qualified
  • SFEDI and ILM partnership announced
  • Newly Approved Standards
  • Ask An Adviser
  • NEW Small Business Section
  • SFEDI and GoSkills Sign Memorandum Of Agreement
  • SFEDI Executive Chairman Honoured
  • SFEDI Online Learning Now Available
  • NEW Draft SFEDI Pledge
  • National Survey of Small Business Advisers
  • Government Funded Training and Support - Fight or Flight?
  • 2008 UK Enterprise Support Awards Launched
  • Enterprise Week 12-18th November
  • SFEDI Opens New Offices
  • RISE 'SFEDI' Bursary heralded a success
  • An Innovative Programme for Social Enterprise
  • BusinessZone Sponsors the SFEDI BAFTAs
  • Business Zone
  • UK Business Forums
  • A Very, Merry, SFEDI Christmas
  • Leading Government Enterprise Advisors Show Support for Sean Taggart and Describe Government Policy for Small Business Owners as Discriminatory
  • ‘Apprentice’ Tim Campbell to present key award at 2008 UK Enterprise Support Awards
  • Business Enterprise and Business Support Report Released
  • SFEDI research highlights entrepreneur preferences for ‘informal’ skills development and business support
  • InBiz Founder Terry Owens Wins Overall Champion Enterprise Supporter Award at 2008 Enterprise Support Awards
  • First National SFEDI Enterprise Trainers
  • Competitive Edge for Business Growth
  • SFEDI Announce New ICT Partnership at BAFTA
  • Elsa Caleb Appointed New Chair of SFEDI
  • SFEDI Chair to lead session at Social Enterprise Coalition Event
  • Business Enterprise and Business Support Qualification Strategy Consultation
  • How to be a Brilliant Community Based Business Adviser
  • Happy Small Business Week!
  • Big is Bust: Micro is Mega
  • SFEDI / NFEA Enabling Enterprise Report
  • NFEA Enabling Enterprise Report
  • Enterprise Week 2008
  • SFEDI Write to the Prime Minister
  • BBC Dragon's Den 2009
  • SFEDI Enterprise Support Awards Founder Asks for 'Fair Share for Enterprise'
  • It's a Kind of Magic
  • Vacancy: SFEDI National Quality Moderator
  • Enterprise Excellence - National Enterprise Framework
  • Free publicity opportunity for London SMEs
• Centre Workshops
  • Example Workshop #1
  • Booking Form
  • New SFEDI/ILM Endorsed Programmes Awareness & Approval
• SFEDI Events
  • Centres Of Excellence Workshop
  • Centres Of Excellence Workshop
  • Delegate Registration
  • Book Online
  • ISBE 2007 Conference
  • IAB Qualifications for Business HoC Event
  • 2008 Enterprise Support Awards
  • Enterprise Cafe
  • Enterprise Cafe
  • Enabling UK Enterprise - London
  • Enabling UK Enterprise - Manchester
  • Awareness and Approval Workshop - Certificate in Enterprise
  • Awareness and Approval Workshop - SFEDI/ILM Qualifications for Business Support (Certificate & Diploma)
  • SFEDI Assessor Training
  • Awareness and Approval Workshop - Certificate in Enterprise
  • Awareness and Approval Workshop - SFEDI/ILM Qualifications for Business Support (Certificate & Diploma)
  • The Business of Opportunity and Empowerment
  • 7 steps to becoming entrepreneur friendly
  • 7 steps to becoming entrepreneur friendly
  • UK Enterprise Support Awards 2009
  • Technology, Success and the Small Business
  • Pay Now With PayPal
  • Pay Now with PayPal
  • Business Support Standards Review - Steering Group Meeting
  • UK Enterprise Support Awards 2010
• SFEDI Events and Workshops
  • Event Archive
• STANDARDS
  • Business Support standard
    • Business Support Unit 1
  • Business Enterprise Standards
    • BD1 Check the likely success of a business idea
    • BD2 Define the product or service of your business
    • BD3 Plan where your business is going
    • BD4 Carry out a review of your business
    • BD5 Carry out the plans for your business
    • BD6 Make changes to improve your business
    • BD7 Improve the quality of products or services
    • BD8 Plan the exit strategy from your business
    • BD9 Evaluate an existing business opportunity
    • BD10 Get support for a creative business idea
    • BD11 Monitor the social performance of a social enterprise
    • BL1 Decide on a business location
    • BL2 Choose a business premises
    • BL3 Contract for a business premises
    • BI1 Create the infrastructure your business needs
    • BI2 Undertake freelance work
    • BS1 Identify needs and suppliers for your business
    • BS2 Monitor the quality and use of supplies and equipment in your business
    • EE1 Achieve the goals for your business
    • EE2 Win and keep customers
    • EE3 Make deals to take your business forward
    • EE4 Find innovative ways to improve your business
    • EE5 Build relationships to build your business
    • LG1 Choose a legal format that suits your business
    • LG2 Keep up to date with current legislation affecting your business
    • LG3 Develop procedures to control risks to health and safety
    • LG4 Conduct an assessment of risks in the workplace
    • LG5 Assess the environmental impact of your business
    • MN1 Decide on the financial needs of your business
    • MN2 Set and monitor financial targets for your business
    • MN3 Keep financial records for your business
    • MN4 Manage cash flow in your business
    • MN5 Get customers to pay on time
    • MN6 Invest capital in your business
    • MN7 Get finance for your business
    • MN8 Monitor borrowing for your business
    • MN9 Carry out the banking for your business
    • MN10 Prepare wages
    • MN11 VAT registration and returns
    • OP1 Review the skills your business needs
    • OP2 Plan what people your business needs
    • OP3 Recruit people for your business
    • OP4 Sub-contract work for your business
    • OP5 Make sure people in your business can do their work
    • OP6 Develop people's skills for your business
    • OP7 Deal with workplace problems or disputes
    • OP8 Change job roles and handle redundancy
    • OP9 Set up a stakeholder pension scheme
    • WB1 Check what customers need from your business
    • WB2 Plan how to let your customers know about your products or services
    • WB3 Plan how you will sell your products or services
    • WB4 Advertise your products or services
    • WB5 Sell your products or services
    • WB6 Explore overseas markets for your business
    • WB7 Sell your products or services on the Internet
    • WB8 Develop a website for your business
    • WB9 Bid for work for your business
    • WB10 Make presentations about your business
    • WB11 Decide how you will treat your business customers
    • WB12 Deliver a good service to customers
    • YS1 Explore your own business motives
    • YS2 Check your ability to run your business
    • YS3 Improve your business skills
    • YS4 Seek advice and help for your business
    • YS5 Manage time in your business
    • YS6 Delegate work to others in your business
    • OP10 Improve relationships with stakeholders in a social enterprise
    • OP11 Work with a board in a social enterprise
  • Understanding Enterprise
    • UE1 Choosing your business enterprise
    • UE2 Identifying and managing opportunities and risks
    • UE3 Knowing the market and satisfying customers
    • UE4 Making successful deals
    • UE5 Winning help and support
    • UE6 Planning for success
    • UE7 Managing money matters
  • Downloads
    • Introduction To Business Support
    • Introduction To Business Support
    • Business Support Standards
    • Business Support Standards
    • Business Support Additional Standards
    • Business Enterprise Standards
    • Business Enterprise Standards
    • Understanding Enterprise Standards
    • Understanding Enterprise Standards
    • Business Information Standards
    • Business Information Standards
    • Business Development and Business Enterprise Cross Referencing Document
    • Standards For Business Support On Structured Business Formats
    • Standards For Business Support On Structured Business Formats
    • SFEDI National Guidance Document to support the SFEDI Standards and National Assessment Strategy for Business Support
    • SFEDI National Guidance Document to support the SFEDI Standards and National Assessment Strategy for Business Support
    • SFEDI 27 Key Principles For ‘Engaging Small Businesses In Effective Learning’
    • SFEDI 27 Key Principles For ‘Engaging Small Businesses In Effective Learning’
    • Business Support Assessment Strategy
    • Business Support Assessment Strategy
    • Business Support Qualification Structure
    • Business Enterprise Assessment Strategy
    • Business Enterprise Assessment Strategy
    • Business Enterprise Qualification Structure
    • Business Information Assessment Strategy
    • Business Information Qualification Structure
    • Previous Standards
    • Business Link Broker Standards
    • Business Link Gateway Standards
    • Business Link Broker Standards
    • Business Link Gateway Standards
  • National Occupational Standards
  • 2006
    • Business Enterprise Standard
  • Business Start Up Framework Level 2 Units
    • 2.1 Build Business Relationships
    • 2.2 Create A Vision for Your Business
    • 2.3 Negotiate for Your Business
    • 2.4 Assess Health and Safety Risks in Your Business
    • 2.5 Assess Your Ability to Run a Business
    • 2.6 Choose Your Business Premises
    • 2.7 Choose Supplies and Suppliers for Your Business
    • 2.8 Comply with Business Legal Requirements
    • 9 Creat Your Business Infrastructure
    • 2.10 Develop Your Business Idea
    • 2.11 Estimate Financial Needs for Your Business
    • 2.12 Explore Your Business Motives
    • 2.13 Improve Your Business Skills
    • 2.14 Make A Cash Flow Forecast
    • 2.15 Plan to Sell Your Product or Service
    • 2.16 Prepare a Plan for Your Business
    • 2.17 Produce a Plan for Your Business
    • 2.18 Recruit People for Your Business
    • 2.19 Sell Your Product or Service
  • Business Start Up Framework Level 3 Units
    • 3.1 Build Business Relationships
    • 3.2 Creat a Vision for Your Business
    • 3.3 Negotiate for Your Business
    • 3.4 Assess Health and Safety Risks in Your Business
    • 3.5 Assess Your Ability to Run a Business
    • 3.6 Choose Your Business Premises
    • 3.7 Choose Supplies and Suppliers for Your Business
    • 3.8 Comply with Busines Legal Requirements
    • 3.9 Creat Your Business Infrastructure
    • 3.10 Develop Your Business Idea
    • 3.11 Estimate the Financial Needs for Your Business
    • 3.12 Explore Your Business Motives
    • 3.13 Improve Your Business Skills
    • 3.14 Make a Cash Flow Forecast
    • 3.15 Plan to Sell Your Product or Service
    • 3.16 Prepare a Plan for Your Business
    • 3.17 Produce a Plan for Your Business
    • 3.18 Revruit People for Your Business
    • 3.19 Sell Your Product or Service
  • Standards for Pre-Enterprise
    • PE1 Prepare yourself for enterprise
    • PE2 Find out about business
    • PE3 Promote yourself and your ideas
• SFEDI Research
  • Reports
    • Evidence on skill needs, supply and gaps for Business Enterprise and Business Support
    • Towards A Qualification Strategy
    • Good practice case studies
    • Interim report on Zero Employee Businesses
    • ISBE National Conference
    • Working draft of SFEDI the Enterprise Standards for Business Enterprise Learning and Skills.
    • SFEDI Small Business Skills Report 2004
    • SFEDI Small Business Skills Report 2004 Executive Summary
    • Engaging Small Busineses in Efective Learning
    • Draft Standards
  • Have Your Say
    • Business Mentoring Survey
  • SFEDI Business Start Up Project
• Find An Adviser
• Forum
  • SFEDI Forum
    • Recommended Resources
    • Business Support Professionals
    • General Discussion
• Centres Of The Month
  • Southend Enterprise Agency
  • Business Enterprise Support
• Newsletter
  • SFEDI Newsletter
    • SFEDI Update March 2008
    • Standards Bulletin
    • Enabling UK Enterprise Consultation Events
    • Last Chance to Register
    • Enterprise Week 2008
    • SFEDI Ambassadors
    • SFEDI/BT Business Event - Technology, Success and the Small Business
  • SFEDI Adviser Newsletter
    • SFEDI Update - December 2007
    • Merry Christmas To One And All...!
    • SFEDI Update March 2008
    • SFEDI Enterprise Cafe
    • Enabling UK Enterprise Consultation Events
    • Last Chance to Register
    • Call for Consultants / Advisers
    • Enterprise Week 2008
    • SFEDI Ambassadors
    • SFEDI/BT Business Event - Technology, Success and the Small Business
    • Enterprise Ratings Launched!
• Members
• SFEDI Store
  • SFEDI Store
• SFEDI Polls
• SFEDI Extranet
  • Under Construction
• Become a Centre Of Excellence
• SFEDI Logos
  • Accredited Business Adviser
  • Centre Of Excellence in Enterprise Development
  • Endorsed Programme
  • Centre of Excellence in Enterprise Development and Business Support
  • Centre Of Excellence In Business Support
  • Endorsed Product
  • Accredited Information Officer
• SFEDI Directory
  • North
    • Alex Beeson
    • Bernie Patchett
    • Assessment North East
    • Business Bolton
    • Centre for Assessment & Recognition (NW) Ltd
    • Inbiz
    • Phoenix Management Centre(North-West)
    • Quantum Assessment Services
    • SASDA
    • St Helier Development and Training Ltd North West
    • The Enterprise Group (A4E North)
    • Tyro Training - Yorkshire
    • Yorkshire Coast Enterprise Ltd
    • DBA Navigator Ltd
  • Scotland
    • Christine Tolson
  • Northern Ireland
    • Jenkinson Consulting
    • Signal Business Growth Centre
  • Central
    • The Watershed
    • Business Enterprise Support
    • EMQC Ltd, Derby
    • Quality Recognition Ltd
    • Southend Enterprise Accreditation Ltd
    • The Chamber
  • Arlette Needham
  • Business Support Accreditation
    • Business Link Broker AND Business Adviser - ILM/SFEDI
    • Social Enterprise Adviser - SFEDI
    • Business Mentor - SFEDI
    • Business Adviser AND Business Mentor - ILM/SFEDI
    • Information Officer AND Business Link Gateway - ILM/SFEDI
    • Level 5 Diploma in Business Support (Business Link Broker) - ILM/SFEDI
    • Level 5 Diploma in Social Enterprise - ILM/SFEDI
    • Level 5 Diploma in Business Support (Business Format Advice) - ILM/SFEDI
    • Skills Broker - ILM/SFEDI
    • Information Officer - ILM/SFEDI
    • Business Link Broker - ILM/SFEDI
    • Business Link Broker AND Social Enterprise Adviser - ILM/SFEDI
    • Level 5 Certificate in Business Support - ILM/SFEDI
    • Information Officer - SFEDI
    • Enterprise Trainer Award - ILM/SFEDI
    • Information Officer AND Business Link Gateway BL4/BL5 - ILM/SFEDI
    • Social Enterprise Adviser Re-Accreditation - SFEDI
    • Level 5 Diploma in Business Support - ILM/SFEDI
    • Assessor
    • Business Adviser AND Social Enterprise Adviser - ILM/SFEDI
    • Business Adviser - ILM/SFEDI
    • Social Enterprise Adviser - ILM/SFEDI
    • Business Mentor - ILM/SFEDI
    • Business Adviser Re-Accreditation - ILM/SFEDI
    • Business Adviser Re-Accreditation - SFEDI
    • Level 5 Certificate in Business Mentoring - ILM/SFEDI
    • Level 5 Certificate in Enterprise Training - ILM/SFEDI
    • Level 5 Diploma in Social Enterprise Advice - ILM/SFEDI
    • Additional Business Mentor Certification - SFEDI
    • Telebroker Award - SFEDI
    • Level 5 Diploma in Business Support (Skills Broker) - ILM/SFEDI
    • Level 5 Diploma in Business Support (Enterprise Trainer) - ILM/SFEDI
    • Information Officer AND Business Link Gateway BL4/BL5 + BL3 - ILM/SFEDI
    • Business Link Gateway BL4/BL5 - ILM/SFEDI
    • Business Link Gateway BL4/BL5 + BL3 - ILM/SFEDI
    • Additional Social Enterprise Adviser Certification - SFEDI
    • Business Adviser Award - SFEDI
  • London and the South
    • Quality South East
    • Recognising Excellence
    • Capital Quality Limited
    • Sahara Communities Abroad
    • Truro and Penwith College
• System Help
  • Candidate Name Help
  • Edit Entry Help
  • Edit Entry Help
• SFEDI Online Learning
  • SFEDI Online Learning
  • SFEDI EE Standards Mapping
• Code Of Practice
  • SFEDI Pledge Feedback
  • SFEDI Pledge (Draft)
  • SFEDI Pledge (Draft)
• National Register of Business Support Professionals
• National Register Guidelines
• UK Enterprise Support Awards 2009
  • BAFTA
  • BAFTA Front
  • What & Where
  • The Awards
  • Sponsor An Award
  • 195 Piccadilly
  • BusinessZone
  • LloydsTSB
  • IAB Qualifications
  • Sponsorship
  • Sponsorship
    • Lloyds TSB
    • ACCA
    • Advantage West Midlands
    • Federation Of Small Businesses
    • InBiz
    • NFEA
    • British Chambers Of Commerce
    • IAB
    • GoSkills
    • Lantra
    • Customer First
    • Business Zone .co.uk
  • Nomination Form - Word Format
  • Nomination Form - PDF Format
  • Nominations
• SFEDI BAFTAS
• SFEDI UK Enterprise Awards
• Case Studies
  • Oaklands Resource Management Ltd
• Misc Images
  • Presents
  • Make Your Mark Logo
  • EnterpriseEssentials Banner
  • ACBBA Banner
  • Magic of Enterprise Banner
  • SFEDI Ambassadors Logo
  • Header for Ambassador Newsletter
  • Enterprise Connection Logo
  • BT Logo
  • ratings_ad.png
  • logo_rate.jpg
• Enterprise Week
  • Ready for enterprise?
    • Status and perks OR control my own destiny?
    • Monthly salary OR making profit?
    • I've an idea OR Here's my product and service?
    • Systems and processes OR Winning and keeping customers?
    • A better job OR Turning my dream into goals
    • 9 to 5 OR Whatever it takes?
    • Home alone OR Building networks
    • Sticking to what I do best OR Creating and innovating?
    • Salary cheque and savings OR Managing money and cashflow?
    • What do you want me to do? OR What needs doing?
• Business Support
  • Awards and Qualifications
  • ILM Logo
  • ILM Study Leaflet
• SFEDI Promotional Flyer
• SFEDI National Quality Moderator
• SFEDI Vacancies
  • SFEDI National Quality Moderator
• Enabling UK Enterprise - Registration
• Enabling UK Enterprise
• Centre Workshops and Training
  • Awareness and Approval - Certificate in Enterprise
  • Awareness and Approval - Certificate and Diploma in Business Support
  • SFEDI Assessor Training
  • Internal Verifiers Workshop
  • Awareness and Approval - Skills Broker, Business Link Broker and Enterprise Trainer
  • A1 and V1 Training
  • Booking Form
  • Training Timetable - June / October 2008
  • Booking Form
• Cafe Enterprise Sessions
  • Delegate Registration
  • Book Online
  • Tony Robinson OBE
  • Ruth Lowbridge
  • 7 steps to becoming entrepreneur friendly
  • Book Now
  • Would you like a bespoke session?
  • Payment Accepted
  • Next Session
  • Book Now
  • Enterprise Cafe Sessions
  • Credit Cards Accepted
  • Book Offline
• ACBBA
  • Example Pages
  • Why ACBBA developed this guide for you
  • Contact Us
  • Pricing Options
  • Case Study 1
  • Case Study 2
  • Example Pages - PDF 1
  • Example Pages - PDF 2
• Example
• Test Find
• About
  • FAQ
    • How do I get a certificate to show I meet the SFEDI Business Support standards?
    • How does SFEDI help business owners starting or running their business?
    • How is SFEDI run?
    • Why should I look for training products or services that carry the SFEDI logo?
    • How do I get my training programme, product or service endorsed by SFEDI?
    • Which organisations are clients of SFEDI and why?
    • How can I see and use the SFEDI individual and organisational standards and leading practice?
    • How can I participate in SFEDI’s work?
    • What is SFEDI?
    • What does SFEDI stand for?
    • How do I become SFEDI accredited?
    • What are the benefits of becoming SFEDI accredited?
  • Terms and Conditions
  • Company Information
  • Who's Who
    • Tony Robinson OBE
    • Ruth Lowbridge
    • Nat Hardwick
    • Robert Ashton
    • Elsa Caleb FIBC FRSA
    • Members of the SFEDI Lead Body Research Advisory Group
    • Clare Francis
  • Mission and Vision
• Enterprise Ambassadors
• Centres Of Excellence
  • Centre News
• Consultancy
• Contact
• Enterprise Essentials
• Enterprise Ratings
• Current Centres
  • Centre Documents
    • SFEDI Centre Manual
    • Business Support Accreditation Guide
    • Overview of Endorsed Award, Certificate and Diploma
    • Process for Re-accreditation
    • Approval Application Update
    • Essential Assessor Documentation
    • Desirable Assessor Documentation
    • Essential Candidate Documentation
    • Desirable Candidate Documentation
    • Essential Internal Verifier Documentation
    • Desirable Internal Verifier Documentation
    • Reference Documentation
  • Marketing Resources
    • SFEDI A4 Branded Template
    • SFEDI Marketing Pack
    • New SFEDI Booklet
  • Centre of Excellence
• Endorsed Awards and Qualifications
  • ILM Logo
  • SFEDI Endorsed Award for Business Advisors
  • SFEDI Endorsed Award for Business Information Officers
  • SFEDI Endorsed Award for Business Link Broker
  • SFEDI Endorsed Award for Business Link Gateway
  • SFEDI Endorsed Award for Enterprise Trainers
  • Level 5 Certificate in Business Support
  • Level 5 Diploma in Business Support
  • SFEDI Endorsed Award for Skills Brokers
  • SFEDI Endorsed Award for Social Enterprise Advisors
• Endorsement
  • Endorsed Products
    • The Essential Business Guide
    • Continuity Check
    • Business Club 365
  • SFEDI Endorsement Criteria
  • SFEDI Endorsement - How it works
  • Recognises Learning
  • Shows Quality
  • Helps Small Businesses
  • Independent and Impartial
  • Increasingly Recognised
  • Recognises Different Learning Methods
  • Endorsement Application Form
  • Application Forms
    • Product Endorsement Application Form
    • Programme Endorsement Application Form
    • Business Enterprise Mapping Template
    • Business Support Mapping Template
    • Understanding Enterprise Mapping Template
• Enterprise Essentials
• Enterprise Providers
  • 7 Steps to Becoming a Centre of Excellence
  • Costs and timescales
  • Download Guidance Document
  • Download Guidance Document
  • Guidance for Potential Centres of Excellence
  • Is Centre Of Excellence for me?
    • Does your organisation deliver learning solutions to current or prospective small business owners, managers or their staff?
    • Would your organisation benefit from having a quality kitemark showing that it is entrepreneur friendly?
    • Does your organisation keep up-to-date with market and legislative changes that will affect the learning solutions you offer?
    • Does your organisation always try and meet individual customers’ learning or business needs?
    • Does your organisation collect customer feedback and use it to adjust products and services?
    • Do your staff know what they are talking about and empathise with small businesses?
    • Is your organisation run using quality systems and good practice management techniques?
• Enterprise Ratings
• Enterprise Essentials
• SFEDI Accredited
  • Enterprise Essentials
  • SFEDI Enterprise Ambassadors
• SFEDI Digital
• SFEDI Enterprise Ambassadors
• Small Business Section
  • Know How Guides
    • Writing An Abstract
    • Consumer Market Information
    • Copyright Law Briefing
    • Copyright Notices and Disclaimers
    • Content Provider Writing
    • Copyright Licensing
    • Copyright Protection
    • Leading A Discussion
    • E-Books Explained
    • Electronic Copyright
    • Marketing Your E-Book
    • Think Like A Genius
    • Industrial Markets Information
    • Sale, Transfer, Purchase of Intellectual Property Rights
    • Managing Business Informaiton Overload
    • Employee Inventor Compensation
    • Listening Skills
    • Customer Market Research Primer
    • Remembering People's Names
    • Well Formed Outcomes
    • Patent Search Problems
    • Patentability Search Services
    • Patents on the Web
    • Presentation Skills
    • Getting Published
    • Vanity Publishing
    • Patent Search Systems
    • Patents and Competitive Intelligence
    • Getting Your Point Across
    • How to Self Publish
    • Self Publishing Process
    • Reading a Work
    • Speed Reading
    • Reading Skills
    • SWOT Analysis
  • Bite Size Checklists
    • Preparing for Business Abroad
    • A Guide To Advertising
    • Managing Absenteeism
    • Reading a Balance Sheet
    • Bar Coding Applications
    • Better Board Meetings
    • Controlling A Budget
    • Forming A Business
    • Make the Most of Your Bank
    • Benchmarking
    • Buying A Business
    • Writing A Business Plan
    • The Cash Book
    • Managing Cash Flow
    • Managing Change
    • Setting Up Child Care Policies
    • Starting A Business Club
    • Resolving Commercial Disputes
    • Communicating With Employees
    • Filing at Companies House
    • Handling Complaints
    • Handling Conflict Situations
    • Using A Consultant
    • Managing Credit To Trade Customers
    • Creating A Corporate Image
    • Setting Up A Customer Care Programme
    • Getting Close To The Customer
    • Building Customer Partnerships
    • Handling Customer Complaints
    • Delegation
    • Collecting Debts
    • Organising An Office Desk
    • Creating Direct Mail Material
    • Disaster Planning
    • Conducting A Disciplinary Interview
    • Implementing an Email Policy
    • Drawing Up An Employment Contract
    • Empowering Staff
    • Setting Up An Emergency Management Scheme
    • Taking Action on the Environment
    • Introducing an Equal Opportunities Policy
    • Codes of Ethics
    • Working With The Euro
    • Deciding To Exhibit
    • Taking A Stand At An Exhibition
    • Exporting
    • Coping With A Financial Crisis In Your Business
    • Flexible Working
    • Conducting A Focus Group
    • Buying A Franchise
    • Franchising Your Business
    • Fundraising
    • Getting A Grant
    • Setting Up A Grievance Procedure
    • Health and Safety Management
    • Running A Business From Home
    • Introducing an Incentive Pay Scheme
    • A Guide To Insurance Cover
    • Business Insurance Review
    • Finding Information on the Internet
    • Protecting Your Intellectual Property
    • Business On The Internet
    • Investing In Your People
    • Setting Up An Intranet
    • IT Disaster Prevention
    • Preparing For ISO9000
    • Preparing And Using Job Descriptions
    • Labelling Requirements
    • Producing Leaflets and Brochures
    • Getting Your Literature Designed
    • Building A Mailing List
    • Writing A Mailshot
    • Succeeding As A New Manager
    • Preparing A Marketing Plan
    • Carrying Out Market Research
    • Implementing Maternity Rights
    • Handling The Media
    • Effective Meetings
    • Producing A Mission Statement
    • Moving Premises
    • Networking
    • Developing New Products
    • Setting Up An Office
    • Deciding Whether To Outsource
    • Setting Up A Partnership
    • Developing Passive People
    • Setting Up Your Payroll
    • Administering A Stakeholder Pension Scheme
    • Conducting A Performance Appraisal
    • Using Performance Indicators
    • Setting Up A Performance Related Pay Scheme
    • Personal Development Planning
    • Choosing And Using A PR Consultant
    • Planning Your PR
    • Choosing Premises
    • Delivering Presentations
    • Writing A Press Release
    • Dealing With Press Enquiries
    • Solving Problems
    • Managing Projects
    • Increasing Profitability
    • Effective Purchasing
    • Designing Questionnaires
    • Redundancy - Breaking The News
    • How To Recruit
    • Interviewing
    • Planning The Recruitment Process
    • Writing A Report
    • Health And Safety Risk Assessment
  • Forum
    • Entrepreneurs Forum
  • SFEDI Store
    • SFEDI Store
    • The Rat Race Escape Kit
    • Buzzing With The Entrepreneurs
    • Fire In The Belly
    • The Beermat Entrepreneur
    • Funky Business 2nd Edition
    • The New Alchemists
    • Competitive Advantage in SMEs - Organising for Innovation & Change.
  • About
    • FAQ
  • Endorsed Products
    • The Essential Business Guide
    • Continuity Check
  • SFEDI/TSBC Online Learning
  • Enterprise Essentials
• Standards Setting Body
  • STANDARDS
    • SFEDI Standards
    • Business Support standard
    • Business Enterprise Standards
    • Understanding Enterprise
    • Downloads
    • 2006
    • Business Start Up Framework Level 2 Units
    • Business Start Up Framework Level 3 Units
    • Standards for Pre-Enterprise
    • Previous Standards
    • Business Information Standards
    • Business Link Gateway Standards
    • Business Link Broker Standards
  • SFEDI Awarding Body Forum
    • Downloads
    • Upcoming Meetings
  • Qualifications and Awards
    • Qualifications and Awards
    • Strategy and Structures
  • SFEDI Research
    • Reports
    • Have Your Say
    • SFEDI Business Start Up Project
    • Strategy and Structures
  • QCF Development
• UK Enterprise Excellence Framework (Revision 6)