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3.19 Sell Your Product or Service

Title: Sell Your Product or Service
QCA code: A/500/4602
Level: Three
Credit Value: One

Learning Outcomes

The learner will:

Assessment criteria

The learner can:

  1. Understand how to assess what customers need from your business

1.1

Assess customer requirements, needs and interests using different sources of evidence

1.2

Evaluate your products or services to make sure that they match the needs identified by customers

  1. Understand how to promote and reach agreement to sell your products or services

2.1

Explain clearly the features, benefits and value to customers of your products or services

2.2

Give customers the opportunity to discuss or assess the features and value of your products or services

2.3

Confirm the customer’s willingness to make a purchase by effective questioning or discussion

2.4

Reach agreement on terms of sale and complete all necessary documentation, including formal quotation where required

Additional information about the unit

Unit aim(s)

To support the development of skills needed to assess what customers need and persuade them to buy products or services when starting a business
Unit expiry date 2008

Details of the relationship between the unit and relevant national occupational standards (if appropriate)

  • WB5 : Sell your products or services

Details of the relationship between the unit and other standards or curricula (if appropriate)

Not applicable

Assessment requirements specified by a sector or regulatory body (if appropriate)

Assessment to be based on naturally occurring evidence or realistic work environment

Endorsement of the unit by a sector or other appropriate body (if required)

Supported by SFEDI

Location of the unit within the subject/sector classification system


Name of the organisation submitting the unit

OCR

Availability for use

To be used only by the following partners engaged in the SFEDI Framework project when developing Business Enterprise Qualifications

CMI, Edexcel, IAB, ILM, NOCN, OCR, VTCT

Business Support

Business Enterprise

Understanding Enterprise

Pre-Enterprise Standard
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