3.19 Sell Your Product or Service
| Title: | Sell Your Product or Service |
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| QCA code: | A/500/4602 |
| Level: | Three |
| Credit Value: | One |
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Learning Outcomes The learner will: |
Assessment criteria The learner can: |
| 1.1 Assess customer requirements, needs and interests using different sources of evidence 1.2 Evaluate your products or services to make sure that they match the needs identified by customers |
| 2.1 Explain clearly the features, benefits and value to customers of your products or services 2.2 Give customers the opportunity to discuss or assess the features and value of your products or services 2.3 Confirm the customer’s willingness to make a purchase by effective questioning or discussion 2.4 Reach agreement on terms of sale and complete all necessary documentation, including formal quotation where required |
| Additional information about the unit | |
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Unit aim(s) |
To support the development of skills needed to assess what customers need and persuade them to buy products or services when starting a business |
| Unit expiry date | 2008 |
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Details of the relationship between the unit and relevant national occupational standards (if appropriate) |
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Details of the relationship between the unit and other standards or curricula (if appropriate) |
Not applicable |
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Assessment requirements specified by a sector or regulatory body (if appropriate) |
Assessment to be based on naturally occurring evidence or realistic work environment |
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Endorsement of the unit by a sector or other appropriate body (if required) |
Supported by SFEDI |
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Location of the unit within the subject/sector classification system |
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Name of the organisation submitting the unit |
OCR |
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Availability for use |
To be used only by the following partners engaged in the SFEDI Framework project when developing Business Enterprise Qualifications CMI, Edexcel, IAB, ILM, NOCN, OCR, VTCT |





