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Introduction to Business Support Standard

E4 Help others to set and realise objectives

This is about developing a clear picture of what the person you are working with wants to achieve, and helping them achieve it. It includes setting objectives, identifying risks and how to manage them, working out what resources are needed, and finding others who can help.

What you need to show

  • E4.1

    Help the person you are working with to set objectives they can realistically achieve

  • E4.2

    Help them sort what is essential from what would be nice to have, and prioritise

  • E4.3

    Agree a plan with them that leaves room for them to shape it

  • E4.4

    Spot what might get in the way

  • E4.5

    Weigh up the options with them, looking at strengths, weaknesses, opportunities, threats, risks and benefits

  • E4.6

    Work out what resources they will need and how to get them

  • E4.7

    Bring in others who can help, and help the person get any further support they need

What you need to know and understand

  • E4.K1

    What the person wants to achieve and what it will take (for example resources, other people's commitment, skills, knowledge and information)

  • E4.K2

    How to set clear, measurable objectives with timescales

  • E4.K3

    How to spot and size up the obstacles to progress

  • E4.K4

    Simple risk assessment and planning techniques

  • E4.K5

    How to handle the changes that achieving the objectives may bring

  • E4.K6

    When a need goes beyond what you know, and where to find other support

Evolved from

Introduction to Enterprise Support 4 (Help others to set and realise objectives); Business and Enterprise Support (2013) unit 8.