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Specialist Standard

S10 Growth, Productivity and International Trade

This is about helping established businesses to plan and manage growth, improve productivity, innovate and trade internationally. It includes strengthening leadership and management, finding the support and finance for growth, and managing the risks that growth brings.

Who it's for

Business support professionals who work with established businesses that want to grow, become more productive or trade internationally.

What you need to show

  • S10.1

    Help the client assess their growth potential, ambition and capacity

  • S10.2

    Help the client develop a growth strategy and plan covering markets, products, people, systems and finance

  • S10.3

    Help the client identify and address constraints on productivity in operations, management and technology

  • S10.4

    Help the client strengthen leadership and management capability for growth

  • S10.5

    Help the client assess innovation opportunities and the support available for research and development

  • S10.6

    Help the client assess international opportunities, their readiness to trade internationally and the risks involved

  • S10.7

    Help the client understand the requirements of exporting and importing, including customs, documentation, regulations and payment

  • S10.8

    Help the client prepare to bid for and win public and private sector contracts

  • S10.9

    Identify sources of support and finance for growth, innovation and trade

  • S10.10

    Help the client manage the risks of growth, including cash flow pressure and overtrading

What you need to know and understand

  • S10.K1

    Growth strategies (for example market penetration, market development, product development and diversification)

  • S10.K2

    Productivity measurement and improvement techniques (for example process improvement and benchmarking)

  • S10.K3

    Leadership, management and organisational development for growing businesses

  • S10.K4

    Innovation processes and the protection of intellectual property

  • S10.K5

    The essentials of international trade, including market research, routes to market, customs and rules of origin, documentation, payment and currency risk, and trade agreements

  • S10.K6

    Public procurement processes and how to bid

  • S10.K7

    Finance for growth, including equity investment

  • S10.K8

    The risks of rapid growth and overtrading

  • S10.K9

    Business improvement tools and frameworks (for example quality and excellence models, balanced scorecards and people management standards) and business awards

Evolved from

Business Support 2 (business analysis); Business Support 9 (strategy, items 1 to 3, and business improvement tools, items 46 and 47); Business Information 1 (international trade information).