S6 Enterprise Training and Facilitation
This is about delivering practical, flexible training and facilitation that suits business owners, in person and online. It sets out the skills and knowledge particularly needed when training aspiring and existing business owners, in addition to general training skills.
Who it's for
Trainers and facilitators who deliver learning to people starting or running businesses.
What you need to show
- S6.1
Identify the learning needs of business clients and design training that is practical, relevant and up to date
- S6.2
Design sessions and programmes with clear objectives, suited to adult learners, for delivery in person, online or both
- S6.3
Bring in real examples and case studies, from your own business experience and that of others, that participants can relate to
- S6.4
Set a tone in sessions that is welcoming, practical and positive, where participants feel safe to share their problems
- S6.5
Find out what problems participants are facing, show you understand them, and work solutions into the session where you can
- S6.6
Adjust the structure, content and delivery as you go to fit what participants need
- S6.7
Encourage and stretch participants through the session, so that they leave ready to act
- S6.8
Facilitate discussion and peer learning within groups
- S6.9
Notice when you have shifted into coaching, mentoring or advising, and adjust your delivery accordingly
- S6.10
Point participants to other people and organisations that can help them further
- S6.11
Evaluate training using participant feedback and outcomes, and improve it
- S6.12
Be honest when a participant asks something you cannot answer, and find out the answer afterwards
What you need to know and understand
- S6.K1
What running a business involves day to day, and how this affects people's ability to take part in learning
- S6.K2
How adults learn, including experiential learning
- S6.K3
Training design, including learning needs analysis, objectives, session plans and schemes of work
- S6.K4
Facilitation techniques for groups, including online and hybrid groups
- S6.K5
How to use technology in training, including online platforms and AI tools
- S6.K6
Accessible and inclusive training practice
- S6.K7
Why hearing from others who have overcome similar problems helps participants
- S6.K8
Methods of evaluating training
- S6.K9
Where your expertise ends and when to refer to other sources or people
Evolved from
Business Support 19 (Deliver enterprise training to small business clients); Business and Enterprise Support (2013) unit 21.