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Specialist Standard

S8 People, Skills and Employment

This is about helping businesses see how their people and their skills contribute to performance, and helping them recruit, manage, develop and keep the people they need. It includes identifying skill gaps, matching needs to solutions and knowing when the business needs specialist HR or legal advice.

Who it's for

Business support professionals who help businesses recruit, manage and develop their people.

What you need to show

  • S8.1

    Find out what the client wants to achieve, and help them see how their people and their skills can get them there

  • S8.2

    Encourage the client to aim higher by investing in skills, including leadership and management skills

  • S8.3

    Use skills diagnostic tools with the client to find where the business is short of the skills it needs

  • S8.4

    Show the client what developing skills at every level of the business could be worth to them

  • S8.5

    Help the client find the right way to meet each skill need, including apprenticeships, training and funded programmes

  • S8.6

    Help the client plan recruitment, induction and retention

  • S8.7

    Help the client understand their obligations and good practice as an employer, and when to seek HR or legal advice

  • S8.8

    Help the client develop approaches to performance, reward and wellbeing that suit the size of the business

  • S8.9

    Help the client plan for workforce change, including growth, restructuring and the introduction of new technology

  • S8.10

    Review with the client the impact of people and skills development on the business

What you need to know and understand

  • S8.K1

    The link between skills, productivity and business performance

  • S8.K2

    Skills diagnostic tools and training needs analysis

  • S8.K3

    The skills and apprenticeship system, the funding available and how to access it, and how to keep up to date with changes

  • S8.K4

    Recruitment and selection practice, including inclusive recruitment

  • S8.K5

    The essentials of employment law and how to keep up to date with reforms, and when to refer

  • S8.K6

    Supervision, appraisal, performance management, pay and reward

  • S8.K7

    Leadership and management development for owner-managers

  • S8.K8

    Workplace wellbeing and flexible working

  • S8.K9

    Workforce planning

Evolved from

Business Support 12 (Help the business to appreciate the link between improved business performance and the contribution of skills); Business Support 9 (HR and skills knowledge, items 21 to 31); Business and Enterprise Support (2013) unit 11.